Privacy Policy

Privacy Policy

Introduction

At https://salt-damage-restoration.dentrepair-talk.com (hereafter referred to as “Salt Damage Restoration” or “we,” “us,” or “our”), we are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://salt-damage-restoration.dentrepair-talk.com.
  2. Any mobile or desktop applications developed by Salt Damage Restoration.
  3. Services and products offered through our platform.
  4. Interactions between users and our digital assets, whether direct or via third-party integrations.

Please note that this policy does not extend to external platforms, applications, or services linked to our website but operated independently. These third-party entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. You register an account and use our applications and services as an authorized user.
  2. You visit our website, including browsing, filling out forms, or interacting with interactive features.
  3. We communicate with you via email, phone calls, text messages, or other channels for marketing, news updates, or transactional purposes.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  1. Account Information: Details required to create and manage user accounts, such as names, usernames, email addresses, and passwords (encrypted).
  2. Payment Information: Data related to financial transactions, including payment method details, billing addresses, and transaction history.
  3. Financial Information: Records of financial dealings with us, such as invoices, payment receipts, and banking information.
  4. Purchase Information: Details about products or services purchased from our platform, including order numbers, quantities, and pricing.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you interact with our services (with your consent).
  7. Feedback: Any comments, reviews, or responses provided by users regarding our products or services.
  8. Social Media Information: Data from social media platforms when users choose to log in and share content via these networks.
  9. Product Information: Details about the products you view, search for, or purchase on our site, including product preferences and browsing behavior.

We collect this data through multiple channels: user input forms, account settings, secure payment gateways, analytics tools, device sensors, and social media integrations. Additionally, third-party partners may contribute personal data, adhering to their respective privacy policies.

Cookies and Similar Technologies

Salt Damage Restoration uses cookies and similar technologies to enhance your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for website functionality and user navigation, ensuring a seamless interaction.
  2. Preference Cookies: Used to remember settings and preferences, such as language, layout, or color schemes.
  3. Analytics Cookies: Enable us to track site usage, gather analytics data, and improve our services based on user behavior.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their browsing experience.

Data Retention and Deletion

We adhere to strict data retention policies, keeping personal data for the duration required by law or for legitimate business purposes:

  1. Legal Compliance: We may retain data for an extended period to fulfill legal obligations, respond to legal processes, or investigate potential violations.
  2. Business Needs: Personal data is stored until it is no longer needed for providing services, improving our platform, or conducting marketing activities.
  3. Data Anonymization: Once the retention period ends, we anonymize or delete personal data, ensuring it cannot be linked back to individuals.

Security Measures

We take robust measures to safeguard your personal information:

  1. Encryption: Employ industry-standard encryption protocols for secure data transmission and storage.
  2. Third-Party Processing: Engage reputable third-party service providers who adhere to strict security standards, ensuring the protection of data during processing.
  3. Access Controls: Implement role-based access controls to restrict unauthorized personnel from accessing sensitive data.
  4. Regular Audits: Conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

Salt Damage Restoration does not intentionally collect or solicit personal data from children under the age of 18. Our services are directed towards adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you and its current use.
  2. Rectification: Have inaccurate or incomplete personal data updated or corrected.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your personal data if there is no valid reason for retaining it.
  4. Restriction: Limit our processing of your data in certain circumstances, such as during a data privacy dispute.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific or all purposes.
  7. Non-Discrimination: Be free from discrimination when exercising your data subject rights.
  8. Appeals/Complaints: Have concerns addressed, and file appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or write to us at:

Salt Damage Restoration
Data Privacy Office
[Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time, and such changes will be posted on our website. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any inquiries, data-related questions, or unsubscribe requests, please contact us:

Email: [email protected]

Mail: Salt Damage Restoration
Privacy Policy Inquiries
[Postal Address]